Dear Customer,
We apologize for not meeting your expectations. Please use this form to submit your return/exchange request. We will process your request promptly.
Return/Exchange Policy
- We accept returns and exchanges for any product you are not satisfied with, up to 15 days from the date of delivery.
- Return/exchange requests are processed within 3-5 business days, products must have at least 90% remaining in the bottle.
- Delivery charges are not refundable, and customers are responsible for the delivery charges for exchange orders.
- Testers are not refundable, as they are intended for testing fragrances only.
- Orders above Rs.10,000 are not refundable, but can be exchanged.
- In case of damaged, leaking, or incorrect products we will bear the delivery charges.